{"id":3,"date":"2022-10-28T13:09:51","date_gmt":"2022-10-28T12:09:51","guid":{"rendered":"https:\/\/www.tenutacappellina.com\/uk\/?page_id=3"},"modified":"2023-02-22T09:57:19","modified_gmt":"2023-02-22T09:57:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.tenutacappellina.com\/uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n
\n

Important Information<\/h4>\n

Your privacy is important to us.\u00a0 This Privacy Notice aims to give you information on how we collect and process your personal data.\u00a0 Your use of our web sites, and any engagement with us on a commercial, employment, marketing or correspondence basis (for example if you are or have been a customer, employee or supplier) will mean you accept the terms of this Policy.<\/p>\n

This website is not intended for children and we do not knowingly collect data relating to children.<\/p>\n

If you provide information about other people, please make sure you have their permission.<\/p>\n

For the purposes of data protection legislation, we are the data controller of your personal data.<\/p>\n

We aim to keep your personal data safe by using industry standard perimeter security and endpoint security systems, and through internal policies and procedures \u2013 all of which are reviewed periodically.<\/p>\n

It is important that you read this Privacy Notice together with any other similar Notice we may provide from time to time when we are collecting or processing personal data about you so that you are aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.<\/p>\n

Personal information posted by you on social media is your responsibility.\u00a0 Once you make a public posting, you may not be able to change or remove it.<\/p>\n

Throughout our dealings with you, we seek to balance our interests with your rights.<\/p>\n<\/div>\n<\/div>\n

\n
\n

Who we are<\/h3>\n

History & Heraldry Limited is located at 5 Denby Way, Hellaby Industrial Estate, Rotherham, S66 8HR. We have operated a number of brands including History & Heraldry, Heart & Home, Next Pixel, Paper Island and John Hinde. If you have any questions or concerns about how we use your data you can write to us at this address, phone us on 01709 730700, or email us at privacy@historyheraldry.com<\/a><\/p>\n<\/div>\n<\/div>\n

\n
\n

The personal information we collect and use<\/h3>\n

Information collected by us:<\/em><\/strong><\/p>\n

The table below shows the type of Personal and Sensitive data we hold. This data is held in a combination of electronic and paper based solutions and systems.<\/p>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
<\/td>\nCustomer<\/strong><\/td>\nRegistered Interest (4)<\/strong><\/td>\nSupplier, Agent, Contractor<\/strong><\/td>\nCurrent \/ former employee<\/strong><\/td>\n<\/tr>\n
Name<\/td>\nYes (1)<\/td>\nYes<\/td>\nYes<\/td>\nYes<\/td>\n<\/tr>\n
Postal Address<\/td>\nYes<\/td>\nSometimes<\/td>\nYes<\/td>\nYes<\/td>\n<\/tr>\n
Phone Number<\/td>\nYes (1)<\/td>\nSometimes<\/td>\nYes<\/td>\nYes<\/td>\n<\/tr>\n
Email Address<\/td>\nYes (1)<\/td>\nYes<\/td>\nYes<\/td>\nYes<\/td>\n<\/tr>\n
Credit Check<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Date of Birth<\/td>\nYes (2)<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Bank \/ Payment Details<\/td>\nYes (3)<\/td>\nNo<\/td>\nYes<\/td>\nYes<\/td>\n<\/tr>\n
Employment History<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Gender, Ethnicity, Religion<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Passport, Driving License<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Health, Disability<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Unspent Convictions<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Holiday, Sickness, Absence<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Job Performance<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Emergency Contacts<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
NI, Tax Information<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Pension Details<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\nYes<\/td>\n<\/tr>\n
Surveys, Competitions (5)<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n
\n

Notes<\/strong>:<\/p>\n

(1) We may store several names, phone numbers and email addresses for a customer e.g. Accounts, Manager.\u00a0 Sometimes this information will be personal such as a named individual with a personal email address and mobile number, and other times it maybe generic information e.g. accounts@example.com<\/a>.<\/p>\n

(2) Date of Birth may be held for sole traders when performing credit checks<\/p>\n

(3) We store bank details if we make payments by cheque or BACS transfer.\u00a0 We do not store credit \/ debit card details (we are PCI DSS compliant in this area).<\/p>\n

(4) Someone who has registered an interest with us would have provided consent to receive brochures, marketing emails, etc.<\/p>\n

(5) We need to capture personal information in order for us to successfully run surveys, competitions and other promotions helping us give you what you want.<\/p>\n

In addition, our web sites and other technologies automatically collect certain information (see below) to help us administer, protect, and improve our services; analyse usage; and improve users\u2019 experience.<\/p>\n

Information we collect automatically: <\/em><\/strong><\/p>\n

Cookie Policy<\/h4>\n

History Heraldry uses cookies to improve the user experience on our website. We do not pass on or in any way collect personal information about you as an individual user.\u00a0 Cookies are placed onto your machine by every website you visit, and most of those websites, including ours, may not function correctly without them. However, if you would like to disable cookies, you can read how to do so in your browser on AboutCookies.org.<\/a>\u00a0 History Heraldry uses the following cookies:<\/p>\n

(a) First Party Cookies<\/strong>: These cookies are created by historyheraldry.com to enable the functionality of various aspects of our website, typically random numbers and letters (PHP session cookie) which identifies a specific user\u2019s session. This will expire when you leave the website.<\/p>\n

(b) Third Party Cookies<\/strong>: These are created by companies to provide various services which we use to enhance our site. The only one we use is Google Analytics used to determine where visitors are coming from and what content they are looking at. No personal information is collected by Google Analytics. \u00a0Cookies beginning with _ga, _gat, _utm(x) are used to collect information about traffic and user activity.<\/p>\n

Device information<\/h4>\n

We may also collect information about your device each time you use a site. If you have an account with us, we may collect information from or about the computers, phones or other devices where you log into our services. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Examples of the device information that we collect include operating system, hardware version, browser type and IP address<\/p>\n

Log information<\/h4>\n

We also collect log information when you use our website which includes amongst other things \u2013 device information such as web browser type and language; how long you have been on our web site; pages viewed, identifiers associated with cookies or other technologies that may uniquely identify your device or browser, and pages you visit before or after navigating to our website.<\/p>\n<\/div>\n<\/div>\n

\n
\n

How we use your personal information<\/h3>\n

We use your information in several different ways. The table below set this out in detail, showing what we do, and why we do it.<\/p>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n
Category of Personal Data<\/strong><\/td>\nPurpose for Processing<\/strong><\/td>\nLawful basis - GDPR<\/strong><\/td>\n<\/tr>\n
Name and contact details such as email address, phone number, postal address<\/td>\n\n
    \n \t
  • Deliver orders to you<\/li>\n \t
  • Send you service messages by text, email or phone e.g. delivery updates<\/li>\n \t
  • Contact you about payments, invoices and credits<\/li>\n \t
  • Legal agreements e.g. commercial contracts, setting up online account<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Performance of a contract<\/li>\n<\/ul>\n <\/td>\n<\/tr>\n
\n
    \n \t
  • Fraud prevention & detection<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Legal obligation<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n \t
  • Send you as a business representative information about our products and services<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Legitimate Interest \u2013 commercial<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n \t
  • Send you as an individual information about our products and services<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Consent<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Date of birth information<\/td>\n\n
    \n \t
  • Fraud prevention & detection<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Legal obligation<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Payment information<\/td>\n\n
    \n \t
  • Customers \u2013\u00a0 take payment and give refunds<\/li>\n \t
  • Suppliers \u2013 make payments<\/li>\n \t
  • Employees \u2013 make payments<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Performance of a contract<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n \t
  • Fraud prevention & detection<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Legal obligation<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Contact history e.g. by phone, email<\/td>\n\n
    \n \t
  • Provide customer service and support<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Legitimate Interest<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n \t
  • Fraud prevention & detection<\/li>\n<\/ul>\n<\/td>\n
\n
    \n \t
  • Legal obligation<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Information about the technology you use to access and use our systems e.g. phone, PC<\/td>\n\n
    \n \t
  • Improve our web site, set defaults such as language<\/li>\n<\/ul>\n<\/td>\n
\n